John Lewis

The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.
 

All 81,000 permanent staff are Partners who own 39 John Lewis shops across the UK (30 department stores and nine John Lewis at home), 290 Waitrose supermarkets (www.waitrose.com), an online and catalogue business, johnlewis.com (www.johnlewis.com), a production unit and a farm. The business has annual gross sales of over £8.7bn. Partners share in the benefits and profits of a business that puts them first.

When our founder, John Spedan Lewis, set up the Partnership, he was careful to create a governance system, set out in our Constitution, that would be both commercial allowing us to move quickly to stay ahead in a competitive industry, and democratic giving every Partner a voice in the business they co-own. His combination of commercial acumen and corporate conscience, so ahead of its time, is what makes us what we are today.

The John Lewis Partnership won 'Retailer of the Year' at the Oracle Retail Week Awards 2011. The judges highlighted initiatives including John Lewis's multi-channel operation and its 'at home' format, as well as Waitrose's convenience shops and new partnerships with retailers such as Boots.